Table of Contents

Best flower dispensary in Canada!

Our Journey

Our menu gives you an overview of our product categories and desired moods. From here you can niche down to the product type or category that best suits your wants. Toggle mood, category, or search to narrow down exactly what you are looking for.

Once you have filled your cart with the goodies that meet the minimum requirements, you can begin the secure checkout. The cart page is also where you will be able to add any coupon codes.

In the information page you will be asked to fill in your personal details, shipping address and any additional notes. You will also have a choice to ship via Xpress 1-2 business days or Expedited 3-4 business days.

Secure Payment

For privacy, security and the convenience of our customers, we are currently only offering Interac e-transfers. 

Instructions for payment can be found in the final step upon checking out.

Interac E-Transfer Instructions:

To complete your order, follow the instructions below:

1) Login to your bank of choice online
2) Select the “E-Transfer” option
3) Select your bank account and enter the amount from your confirmation invoice (in CAD please!)
4) Add “[email protected]” as a new recipient
5) Be sure in the notes to add your order number (example: “Order #1956”)
6) Security Question – Who you gonna call?
7) Security Answer – finch1
8) Click “continue” to complete your E-Transfer
9) Check your inbox for a confirmation email from us with the next steps.

I sent payment but have not received an email that my order is still on hold.

It may take up to a couple hours for us to accept your payment. Once payment is accepted you order will be processed and shipped out within 24 hours. If you place your order on Friday after 5 pm, your order will be processed and shipped the next business day (Monday).

When will I receive my tracking number?

You will receive your tracking number from Canada Post within 24 us receiving payment. If placed on Friday, you will receive tracking info on the next business day (Monday)

Discreet Delivery

Once we receive the payment, our team will begin processing your order. Our packaging is discreet and layered with extra internal wrap to prevent any movement or detection. We use top of the line smell proof sealed packaging for your bud and edibles. Every order is prepped extra carefully to ensure the security and privacy of our customers.

All parcels are prepared and shipped via Canada Post within 12-24 hours of receiving the payment. Every step of the way, from prep to delivery, you will be notified via email. First, you will receive order updates from us at Mary Jane and Finch.  Once sent out of our facility, Canada Post will update you on the status of your delivery. 

All of our packages are delivered directly to your door. To ensure the security of your parcel, shipments are delivered as “Do not safe drop”. 

If no one is available to receive the parcel and the order does not fit in the mail box, then the parcel will be made available for pick-up at your closest Canada Post office. Look out for the pick-up ticket at your door.

Please feel free to contact us by email ([email protected]) if you may have any questions regarding the status of your order.

 

FAQS

Yes, and here is why. We use SSL site encryption to protect your personal information. We also use layered domain cloaking to incognito your browsing experience. Any and all information you share with us is locked away in our private encrypted server and is NEVER shared with anyone.

We are located in Toronto, Ontario.

Unfortunately, we do not have a physical location. MJ&F is solely an online marijuana dispensary

Email us at [email protected]. You will be surprised at how quickly we get back to you 😉

To complete your order, follow the instructions below:

1) Login to your bank of choice online
2) Select the “E-Transfer” option
3) Select your bank account and enter the amount from your confirmation invoice (in CAD please!)
4) Add “[email protected]” as a new recipient
5) Be sure in the notes to add your order number (example: “Order #1956”)
6) Security Question – Who you gonna call?
7) Security Answer – finch1
8) Click “continue” to complete your E-Transfer
9) Check your inbox for a confirmation email from us with the next steps.

No, it will not be an issue. As long as you include your order number in the e-transfer notes, we will be able to process your order. We are more than happy to receive a message from you if you prefer to notify us via email ([email protected]). 

It may take up to a couple hours for us to accept your payment. Once payment is accepted you order will be processed and shipped out within 24 hours. If you place your order on Friday after 5 pm, your order will be processed and shipped the next business day (Monday).

Shoot us an email briefly describing your issue. We will fix it and update you within an hour.

As a strictly online marijuana dispensary, we only accept Interac e-transfers for payments. 

You will receive your tracking number from Canada Post within 24 us receiving payment. If placed on Friday, you will receive tracking info on the next business day (Monday).

Unfortunately, we do not. Mary Jane & Finch and our suppliers are by Canadians, for Canadians.

We rarely get cases like this. First step is to contact Canada Post with your tracking number. Reference with them where your package currently is. Sometimes Canada Post can be a day late. Also, your package might have arrived but noone was home accept it, in which case you will have a door note with pick up instructions. If none of these steps help you, please contact us at [email protected] and we will do our best to resolve the issue.

This can happen when the address input by the customer is incomplete or wrong. In these rare cases we reference the information provided by the customer with Canada Post info. If the package is returning due to customer error, we will send a new package after the customer pays for shipping

Make sure that your SUBTOTAL is over $149. The free shipping qualification does not take into account taxes and coupons.